Anton Guides is an agency that provides mountain guides in the Arlberg region. The deposit covers the agency commission. The contractual relationship between the customer and Anton Guides – Alpine School St.Anton is limited to the provision of an independant mountain guide. The execution of the booked tour is subject to the sole responsibility of the mountain guide. The mountain guide acts in his own name, on his own account and at his own risk.
Bookings can be processed from our booking form only. By sending your enquiry you accept that “Anton Guides” is an agency supplying IFMGA mountain guides. Full and final responsibility lies with the guide appointed to the group.
Prices and Obligations
The prices include the fees for the guide and the agency. All payments are to be settled in full before the guiding session begins.
When the guide confirms your request, you will be charged the deposit amount. The deposit covers the agency commission. Please make the rest of the payment (mountain guide fee) directly to your guide in cash on the first day of guiding.
Each guest must have accident, rescue and liability insurance. We also recommend insurance to cover the cost of cancellation.
Tour Cancellation and Refunds
Anton Guides reserves the right to cancel a tour because of unfavourable weather or avalanche conditions. The mountain guide who is guiding the group can break off a tour or to modify it for safety reasons. Should the guide have to break off the tour because of insufficient physical or mental ability of the guest, no refund will be made. Any extra costs are to be paid by the guest.
We will fully refund customers if we know 12 hours in advance that it will be impossible to provide the service. We will refund 50% if we know in morning before 9 AM that guiding is impossible. We are not able to pay any refund as soon as a guiding day has begun.
Cancellation Terms and Conditions
When you cancel your booking:
up to 3 days before the booked date, you get a 85% refund and get back half of your deposit.
up to 2 days before the booked date, you get a 70% refund. Your deposit covers the cancellation fee.
up to 1 day before the booked date, you get a 50% refund. You have to pay the half guiding fee.
less than 1 day before the booked date, you have to pay the full guiding fee.
Place of Jurisdiction
Innsbruck, Austrian law applies exclusively